I will reach out to them.
@future i have also ordered a chiller from them back in november that i didnt receive. at first it was an excuse about a faulty compressor that they ordered.
i was understanding and did not really bug the dude. months later i told him that i wanted a refund to which he said that he will upgrade my shit to a bigger one with more cooling capacity for free, and throw some extra shit in there. i thought that it was a stand up gesture and i agreed.
more than a month goes by and he said that my chiller is in queue to ship and that these delays happen and then said that he is sorry that i am so salty about it taking too long.
after about a week maybe 2 weeks of saying that my unit is in queue to ship i came to the conclusion that this guy is just being a crook. i told him that he is a crook and that i am going to come up there to get my money to which he said that i threatened him and that he doesnt take any threats or whatever blah blah. basically saying that i have no right/grounds to be upset. he said that he is going to take off all my upgrades and send me the refund.
i have still not gotten a refund. i have a receipt sent to me by him via email for it being paid in full.
this is all from memory i have all the txt measages to prove it but thats basically the gist of it.
this guy is a crook. all i want is my money back and ive been dealing with his bullshit for about 5-6months now
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And I know of another pair of units from the Thanksgiving sale that haven’t been received yet.
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Two for one… If it sounds too good to be true…
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We shoulda known with that fu King spammer that was running their mouth on all the FFE threads about these guys being the best shit since sliced bread.
Pretty sure their shop is only a few hours north of me…
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And using my magic admin powers it looks like quite a few more members have paid for units that haven’t been delivered, mean while @FallingFormulations is here bashing GLG affiliate members on their evaporator prices 
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It smelled fishy when the China man came on here claiming these dudes had ripped his design. I would bet that Falling film had one unit made by buddy in China then just took it to a local welder and asked how much to replicate this?
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Yes, it is unfortunate we have experienced the delays we have.
The simple facts are that we have been open since our initial problems around thanksgiving, and were hit again by the setbacks of corona.
It seems we were also targeted by a series of fraudulent chargebacks from customers that already received their order.
This set of three hits slowed our operations to a standstill.
This does not mean orders won’t ship. Or that clients won’t get what they paid for.
There is delays in custom USA made products from time to time, and this set of delays is something we could not have foreseen.
We do have a small number of customers that have not received their order yet, and as soon as our welder comes out of quarantine these orders will be pushed thru.
As a company we have reached out to nearly every client we have or have had and notified them about our current delays.
We do send Our apologies and also our thanks for working with us thru these trying times.
And assure we will be back to regular operations, as we hope, sooner than later.
FF Team
And as far as how you have approached your order
We were VERY clear and communicative with you until you started throwing threats around.
We were two days from shipping your chiller and refunding your amount in WHOLE when you started sending threats.
We don’t blast on public forums, but we have the texts saved.
You will receive your refund when operations commence.
Magic powers?
Quite a few?
We have a SMALL number of clients affected by this delay.
It is unfortunate, but, also not unheard of,for these Types of delays to happen, especially when the country is affected the way it is currently.
And yes we still stand by the statement that anybody charging 180k for a 30k piece of equipment (and in all reality probably half that, since the referenced unit is clearly made in China) is not somebody we would like to roll one up with, wether they are your payed “affiliate” or not.
Hate it or love it, it is what it is.
This is a pathetic response. You were talking about limited quantity IN STOCK in November and now it’s March, five months later and you’re making excuses that the custom pieces are effected by corona? No wonder you had so many charge backs.
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? In stock?
We custom make every piece of equipment we sell.
We had the raw materials for these units in stock
Not the finished units.
And the chargebacks were by customers that ALREADY received their unit/s
u guys told me it was in queue to ship for 2 weeks. what else am i supposed to think? how long does it take to ship something??? sound like bullshit to me. and would to anyone else. the fact that you do not understand this is mind boggling. i dont give a shit about the chiller anymore i just want a refund.
you said that you were 2 days away from shipping and giving me a refund. its been more than a konth since then. where is the refund???
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I would rather pay 180k and work for 5 months with my over priced equipment.
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i just went through all the txt messages we had.
jan.20th you said the item was ready and in queue to ship.
between then and march 6th — i have been nothing but cordial, respectful, and understanding about all the excuses you were making about it not being shipped. i counted the days. 45 FUCKING DAYS.
to think i lasted this long without making some kind of “threat” makes me a fucking saint.
on the 15th of feb i even offered to go up there to pick up the damn thing myself.
your response in this thread was that you were ready to ship and give me a refund on day 47…which makes it march 8th.
it is now march 28th. WHERE IS MY REFUND?
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Do you have ANY customers on here that has received a FFE from you? Since it’s only a SMALL amount that hasn’t received one.
Why don’t you just refund all there money back? It’s not hard to send money back that is unless you weren’t ever planning too… Banks are open. Wire transfers are open… Bitcoin is open…
If youre a manufacture and “custom” make everything than why is customs a problem?
Can you show us any documentation saying things are held up? You have any invoices from China? We’re asking for proof on any claims… if you can’t come up with one… where are you located? If you’re a legit business than somebody can pass through who is trusted and verify your claims…
On there website location is the police department. what a shit show…
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1 pic from alibaba 1 pic from there site Looks like the same weld marks on the lower left by the wheel. Id almost eat my shirt if they actually made these
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Found there “chiller”
There domain information is private.
There privacy terms are copy n pasted and says they will give up data to the law but contradicted itself later on. I never seen anything so fishy in my life. I’m not a lawyer but i think you could be forfeiting your payment if you complain publicly.
If anybody questions an image use Yandex
He copied and pasted multiple images into one. used L x W different picture parameters so the easy google wouldn’t catch it.
Swimming pool heater by alto
IMO he is a scammer. Also fair warning traditional markets he may exposure your information if you make to much noise. Tread carefully…
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I’m telling you these guys had China make one and copied it just like the chinaman claimed. If not I bet Corona has them way behind since Chinas work force has been quarentines jailed or is no longer with us.
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Ya probably took pre orders and hoped to be able to deliver before chineese new yr or push til after and now the virus stuck it in the back side
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