Also we were told by whoever was supporting us to clean it up and ship it back so you guys can refurbish it to resell my mistake for not coordinating with you guys, but if it was damaged why even fix it why not just return to us?
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But any ways vape jet is a piece of shit machine not worth 35k if u ask me but who am I to judge I only fucked up 4 vape jets I guess and how can I belittle my wooks when I lived half way across the country when these machines were operating
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And for the 1200 a hour part you guys said you were doing 1000 a hour and the new upgraded machine can do 20 percent more volume I guess my Chinese math doesnāt add up and now u said itās because I fill d8 thatās lies because your sales men knew we were filling d8 lol
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Imma butt in here and interject that I was able to convince them to properly wire for this operations previous (and other companies) locations. All you gotta do is refuse to sell them any more equipment until they fix their facilities. If Iām doing that diligence with $6,000 machines, I cannot imagine not doing it with $36,000 machines.
I love the pre-sale process, because that is when I can turn people away without realizing a loss. I say that because even if someone doesnāt take the machine out of the box and just returns it, Iām out shipping and processing fees when I refund them. I have also received unprompted returns and really did not like how those refunds went at all, but I still processed them.
What really shocks me here, is that with all of yalls back and fourth (a year later) you offered a 25% refund and went so far as to mock the intelligence of the people you have not refunded, and then post it publicly. I personally would have avoided the situation entirely.
The whole reason they started working with yall in the first place is I stood firm on what I viewed as poor decisions and refused to compromise and continue to sell machines and consumables when a company wouldnāt take what I viewed as sound advice. They got to experience the alternative to cart farm. Convecticum told them no as well.
Cart farm:
machines that outperform in any environment with any operator
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I bet you wonāt release the recording my boy, enough said
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They probably donāt even have 4 broke machines to return to me smh
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i second thisā¦ i havent had that many 100K+ sales in this industry. Those customers that have spent 100K+ definitely are taken care of with the white glove treatmentā¦
That was certainly another way to handling itā¦ so if i have this correctā¦ @ola just sent all 4 machines back to @VapeJet with no RMAā¦ then vapejet salvages what parts can be savedā¦ and refunds nothing?
Im wondering what computer components cant be saved in those machinesā¦ i really find it hard to believe in the salvage value in these thingsā¦
who dont love the cannabis industry?
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Vapejet: 
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I fill a ton of stuff in the foam and press caps 80 at a time under the vape jet press (100 510 for, 80 pods) right in the foam
Never needed a jig
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Thatās great. If it works for you thatās what matters.
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Holy shit this is a recipe for a stabbed hand or broken cart/filling needle and then some
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I asked one of the employees involved with the filling machine about that. They had an issue where waiting for a whole tray of 50 or 100 carts led to clogging. They would fill 20, cap them, and then fill 20 more.
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Shouldnāt you pause the process first? Status screen up there says filling still
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Demand they send the machines back in same condition you sent it in.
Sending 1 is not acceptable.
They cannot refuse that, and if they do they are stealing or something else is up thats fishy.
How old were the machines?
What state are you in?
State of CA now protects buyers for up to 7 years after purchase for any complex electronic goods.
Vendors must provide easily accessible servicing, manuals, and replacements parts under new right to repair laws.
That includes quoting for damages before repairs have occured.
Machine 4 months old but waited 2 months to install as we were moving to a bigger location
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Yup see no lies told heree, fuck that 100 racks Iām just warning folks in the industry if ya wanna be dumb enough to do business with them like I did after being warned then thatās on yāall lol isnāt the point of having automated machines is to replace employees and move them some where else useful any smart business would agree
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As somebody who has sold and installed tenās of millions to this industry, @VapeJet this is not the way to go about it.
Regardless of what people say on a message board, its never in your benefit to muddy the water and drag clients. Even though you disagree with the customer, there is better ways to handle this.
Wish you the best.
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Lol whats his exit plan now 
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Whatās also funny is his sales man was scared to tell me what was wrong with my maxhines had to wait a week while Ryan was out with Covid to get the response I got there should be notes of whatās wrong with my shit, yāall all pussy af. @VapeJet
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Im curious how they even got that hand picture. They have cameras and remote access in/to all their devices? Is this normal?
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