Did we get any clarification here? Is it Go North āgoing out of businessā or Octave? Who did they speak to (clearly not the person on the account here)? Why do they think that either Go North or Octave going out of business absolves them from responsibility on a bad middleman deal? Are they still involved at Octave? Will they peddle in BS excuses in the future?
1 Like
Beautiful fresh pure THCA, Isolate:
10g @ $50
50 g @ $180
100 g @ $300
500 g @ $1300
Big, beautiful, premium boulders
10 g @ $80
50 g @ $200
100 g @ $360
500 g @ $1600
Orders go out Tuesday and Thursday sometimes sooner order now
Info at Octave Labs
Can send you a Square invoice you can pay with a credit card, cash app whatever you prefer
[/quote]
1 Like
The owner of Octave labs is in the hospital, he was in a coma. So Octave is supposedly going out of business/not viable.
I donāt know, this dude is trying to tell me he canāt give me good isolate in compensation so I am trying to get him to give me a liter of CDT and like 20 liters of CRD distillate. Overall not happy but I have an outlet for that stuff at least. The person posting in this thread is the person who is the sales rep that brokered the deal.
1 Like
We have faced some internal challenges recently, including serious health issues within our leadership. We are incredibly grateful to all those who have shown their support through friendship, kind gestures, hospital visits, and prayers. I know many of you you know Andy personally love and cherish him and heās helped so many in this community. He loves his community very much. Despite these challenges, our commitment to quality and transparency remains unwavering. To assist @Parahexyl, I have provided 5 liters of crystal resistant distillate and 50 grams of terpenes as a gesture of goodwill, and I am continuing to share what I can to help minimize losses. I am doing everything possible to resolve this issue fairly while also maintaining the stability of our own operations.
We are actively restructuring and improving our processes to prevent future issues. I hope we can all use this experience to strengthen our community. Thank you for your understanding, patience, and continued support.
Letās keep this space positive and focused on building a thriving industry together.
2 Likes
Itās really ridiculous to see you keep posting about youāre doing what you can but canāt refund me, send me isolate or d9 liters but also just posted this:
āLooking for clean THCA Biomass 1000 to 10,000 pounds. Shoot a DM Seattle final destinationā
Youāre looking for 10k lbs of biomass but canāt help me out a little moreā¦ promptlyā¦
I can tell you studied business and/or marketing. But you didnāt even come close to answering any of my questions.
Who did Parahexyl talk to, and why did they say you were closing? Why would anyone under the Octave umbrella think that that statement speaks at all to their resolution or lack thereof?
2 Likes
@justacusty hope you had a good weekend,
Iāll answer your questions best I can, I commonly referred to as Hippy J. or Terps want to be clear. Iām not an official employee for either company or any company for that matter more of a interdimensional traveler who likes to help friends and this community and sometimes accidentally steps in shit, but doing my best to clean it up
Paradexyl has been speaking with me. I believe he has had some brief conversations with official Octave staff who are actively working to investigate the situation as well.
Iāve been a good friend to the owner of Octave for many years not an official employee, but friends of good life gang and Future 4200 organizers Who I introduced to the owner of Octave and invited them to tour the facilities, collaborated on some projects and have since had maintained relationship between Octave and Future 4200 community through Threads and Goodlife gang meet ups mainly just to support, my friends and this community. That being said throughout my response, Iāll speak on behalf of Octave as our because Iāve been there since the beginning and have been so close that I am like an unofficial Fairy godfather. To be clear, I donāt receive any paycheck investment dividends or ownership benefits. Pretty much just Close family friend Doing my best to contribute because I enjoy being a part of this community and helping my friends. I love cannabis. Iāve been a Hemp activist since as long as I can remember my first March from the capital building to the White House was in 1988 Fourth of July Hemp March protest this is before we had Hemp festivals. But we did have black Crowes and other great bands playing, and it was a lot of fun And exciting times. Anytime I get opportunity to be a part of the movement. Iām happy. That being said the owner of Octave did give me an Octave email And the keys to this account and said ādo your thing Homey.ā
To my knowledge, Parahexyl spoke with someone at GNIānot an official representative from Octave Labs. Any statements regarding Octave were not made by Octave Labs and do not reflect our current situation.
As far as Octave, dealing with challenges, absolutely, it has been a very tumultuous ride for the last five years in the Hemp industry. Constantly pivoting to be able to offer relevant services as things are changing constantly. Many of our facilities have shut down and sold, condensing, our focus into more specific areas.
We have indeed faced significant challenges recently, with the loss of our leadership due to a stroke and the need to consolidate parts of our operations. Despite this, our focus remains on maintaining our essential services and ensuring quality for our friends. Our commitment to providing high-quality products and support remains unwavering.
We are doing everything we can to work through the current situation with Parahexyl fairly. Moving forward, we are restructuring and implementing new practices to prevent similar issues in the future.
If you have further questions feel free to DM
Thank you for your patience and understanding.
2 Likes
I want to state clearly that as of today, Octave has done nothing in any attempt to investigate this issue. They have not sent out their retention sample to KCA labs, and I have never once actually talked with anyone at Octave other than an email saying that they wouldnāt be doing anything for me. As helpful as Jason here is trying to be, someone who actually works at Octave will need to step in and do something - namely sending the retention sample out that they are just sitting on for some reason.
As predicted, GNI sent a COA to me the other day that was obviously an entirely different batch and tried to claim that what they sent to Octave was 99% THCA.
Overall confused and disappointed but hopeful that someone will step up and do the right thing here.
parahexys assumptios are untrue. iām here to assure @Parahexyl and the community that Octave Labs has been actively exploring the situation,compilng a discovery theyāre taking this matter very seriously
The fact that Octave Labs originally provided Parahexyl With pure clean THCa but, he asked if it could be swapped out for material that would be better for coating Flower Granulated
The fact that no complaint at all was raised until over 30 days that parahexal had possession over the granulated material in question
The fact that a return option was offered by the third-party supplier to Parahexyl even after he had the material in his possession for over 30 days, which he did not accept,
The fact he chose to take manners into his own hands and alter the the chemical composition of the material. Etcā¦
The facts clearly adds a number of significant complications to the equation, but we are working through it all together
I understand it may feel like things are moving slowly, but itās important to approach something like this with care and accuracy, and thatās exactly what Octave is doing. Theyāre committed to handling this the right way, with all the facts in hand.
Thanks for your patience while they work through this process.
1 Like
I should have been more precise.
You have not submitted your retention sample for testing at KCA labs yet for some reason even though I mailed my sample out on September 23rd. Can you please submit your retention sample to KCA for testing?
1 Like
This is how thin some of the margins in cannabis can be.
I wonder how much money this was in reality vs. the time spent dealing with this and the negative feedback.
Itās kinda crazy even if this was 10k, is it worth the negative feedback.
Time will tell. Kinda sad seeing it being handled this way.
5 Likes
@killa12345 ,I really appreciate your insight, and youāre absolutely right, margins in this industry are razor thin, and handling situations like this takes a lot of time and energy, which can seem disproportionate to the financial value. From a business standpoint, it wouldāve been easier in the short term to pay off @Parahexyl to avoid the negative impact caused by these posts. However, Octaveās commitment has always been to operate with integrity, meaning we gather all the facts before making assumptions or acting hastily. Even if that leads to financial losses, itās more important to maintain a healthy, transparent, and safe community.
Hereās what I know Parahexyl originally ordered white, finely milled THCA powder, the standard form we produce at Octave Labs. They then requested a swap for material better suited for coating flower, which we donāt typically produce, so we sourced it from a third-party supplier. We made this swap as a favor to Parahexyl, to show respect to a fellow community member, and we did so at a financial loss.
The supplier, provided what they assured us was the perfect material for Parahexylās intended purpose. We transferred Parahexylās funds directly to GNI, and they shipped the product.
Everything seemed fine for over 30 days before we received the first complaint about the material being off-color. In this industry, complaints about THCA typically donāt wait that long, and handling material outside of strict timelines is problematic. We immediately requested photos of the material to better understand the issue, but Parahexyl was unable to produce any photos despite multiple requests from both Octave and GNI. This was concerning at the time, and even more so now.
Iāve tried to help Parahexyl resolve this issue. Even after 30+ days, GNI was willing to accept a return with a restocking fee. However, Parahexyl declined the offer, opting instead to convert the THCA into carts. Keep in mind, I still have no proofāno photos, nothingāthat this is the same material they received from GNI. At this point, I am unable to prove that this is or is not the material involved in the transaction where discussing. I have been taking.parahexyl at there word and Will continue to do so. I also have a responsibility to be cautious.
They reached out for tips on melting the material, and we advised working with small amountsāno more than 200 grams at a time. Instead, they clame to have chose to melt the entire batch at once. Again, we have no proof this actuall material in question they are melting, as this is based solely on Parahexylās word, and we cannot confirm whether the material they handled was the same as what they received over 30 days earlier.
At this point, the chemical structure of the material was altered, making it impossible for GNI to accept it back. Furthermore, we still didnāt receive any photos of the off-color kilos for identification until after the material had been decarbed, making it difficult to verify whether the material Parahexyl is complaining about is what was originally sent.
At this point Parahexyl reached out to Octave Labs and requested that we give him $10,000 and heāll just throw the material into the trash.
Is this situation intentional extortion? I donāt know. But it does seem unusual that we didnāt hear anything for over a month, and there are many unanswered questions.
Right now, Iām doing everything I can to do whatās right for both Octave and the community by gathering all the facts before making any further moves. Weāve requested retention samples and are working to get third-party tests done. While I donāt have all the answers yet, Iām committed to transparency and working through this methodically.
It wouldāve been easier from a financial perspective to resolve this quickly, and pay Parahexyl the cash they requested but thereās more at stake. Octave Labs has spent years building a strong reputation, and I want to ensure that any resolution is fair and based on the truth, not assumptions.
Iām open to hearing perspectives from the community and would value your input on what could have been done differently or what should be considered moving forward. In the meantime, we have made significant improvements and changes to our standard operating procedures, with much stricter guidelines and protocols.
Iāll continue to do everything I can to find a resolution, and I appreciate your patience.
2 Likes
I have been following the back and forth. I think Iām most confused about the direct referencing to being Octave Labs, when you stated previously youāre associated, and at times source from them. You are not on the payroll.
2 Likes
Aloha @Pez, I appreciate you following the discussion and bringing this up.
Iād like to clarify my relationship with Octave Labs. Youāre right, Iām not on payroll as an employee, nor do I have ownership or receive commissions. My connection to Octave Labs goes back more than 25 years through a close personal friendship with Andy, the owner and founder. Weāve been like family for decades, and Iāve always supported his ventures, especially when he started Octave Labs in 2018.
My background as a Hemp advocate goes back to the early days, including my involvement in the Washington D.C. Hemp March in 1983-through the 1980s this is before Hemp festivals. Iāve always been deeply involved in the Hemp community, from co-founding art centers to being an active part of movements centered around organic, regenerative, and alternative lifestyles. This is how Andy and I originally connected in 1999, and weāve had a strong, trusting relationship ever since.
When Andy founded Octave Labs, he invited me to consult as a friend and partner in spirit. I introduced him to the Future 4200 community and have helped Octave stay connected to this network. Over the years, Andy trusted me with managing Octaveās Future 4200 account, and Iāve been engaging on the threads and offering support where I can.
Recently, Andy suffered a severe stroke, and it has left the lab in a difficult position. Iāve been doing my best to help hold things together, including staying active here on Future 4200 to keep the lines of communication open.
Iāve always felt like part of the Octave Labs family, and Iāve naturally referred to āourā when speaking about Octave or this Future 4200 community. I hope this clears up any confusion about my role, and I appreciate your understanding.
Mahalo,
Hippy J.
4 Likes
Never once did I ask you for 10,000 dollars, which is more than I even paid. As you continue to scramble to rationalize your poor behavior, resorting to outright lying isnāt going to save you. I never said I would discard the material. In fact I have told you multiple times that even a few kilos of proper THCA material would offset my loss. Or some amount of HD9. Or a bunch more of that CRD CBD, or CDTs literally ANYTHING.
So please, donāt bullshit the entire community by trying to paint me as an extortionist when you have been manipulated by another lab, and have REFUSED to send your retention sample that I am skeptical at this point that you even have. The amount of time you are spending on this while claiming you have no vested financial interests in the matter is so upsetting.
Send your GNI retention sample to @kcalabs and lets see once and for all that the yellow sand you sent me is the same material in question and that I have no reason to lie about any of this.
So you feel it is ok for the buyer to melt the whole batch and then ask for a refund? They should have melted a small amount and if there was an issue now you have the THCA just the way it was purchased to ask for a refund. This is just common sense. Why did they wait 30 days? Also did you not notice KOTK was involved? LOL
4 Likes
No I donāt think itās ok to melt the whole batch, but if itās a product Iāve bought several times before and knew the quality. Sure, thereās a chance I could get lazy and after melting the whole batch notice something was different to prior batches.
The 30 days. Maybe you need to test it to make sure the problem was on the sellers end. Not the process.
At the end of the dayā¦ā¦ I donāt sell stuff I canāt eat and refund in full.
From what it looks like the person behind @Octave took paymentā¦. Had a strokeā¦. Someone else tried to fulfill the orderā¦. Got ripped offā¦. Buyer is looking for a refundā¦ā¦ dude that had the stroke donāt have the money to refundā¦ā¦ hippy j is trying to save Octives reputation. But itās not helping too much.
Thatās how it looks to me.
3 Likes
What does me being involved have to do with anything? I was sent all the materials because it can be used in eatables even if it is fatty and unusable for carts. Ive never been in the thc a game and never will be because I do not believe its legal. This material was sent to me long after any of this started.
You should probably go back and read the thread instead of reading the last couple posts and acting like you know whats going on
He literally tried to decarb it to make it usable because they wanted to charge him a fat restocking fee on bad material
Reading is hard i know
2 Likes
The buyer didnāt say he purchased from the seller prior. Also did you see it was 5kg? The seller said he repeatedly asked for pics prior to the melt and the buyer would not send them. Also, the buyer claimed he didnāt notice it was off white? What he should have done when the seller said it was a 20% restocking fee is post pics here right away before he melted 5kg. I donāt agree with the 20% restocking fee if it was off white.
I thought people used fine to coat flower not sugar. I have never seen flower coated with sugar.
1 Like