Looking for advice from someone who has encountered this before:
How do you remove a small M4 cap-head screw from a device when it is stripped out? This would normally be a fairly easy task for an easy-out and some elbow grease, but the screw happens to be 3,000 miles away.
I really don’t want to have to send my only field-service tech 3000 miles away for a single stripped M4, but my customer is unable to extract it themselves.
Does anybody have any recommendations for remote hands / technical services? I tried contacting a bunch of local tech / IT consultants and couldn’t find anybody that was comfortable extracting a screw.
In lives past, I would have called up someone like Harris or Raytheon to send over a tech, but I don’t imagine they would want to have their hands on something that processes cannabis oil.
Put a rubber band in the screw head hole. Put the type of screwdriver (+ or -), and remove as normal. The gummy rubberband will fill the stripped part and allow the screwdriver to bite in.
I’ve been able to use a dremel on the screw head and create a new slit that a flat head could grab onto. Shit myself for days before I figured that solution out.
If theres play at the head, use a panel removal tool (kinda has a v at the tip), get that behind the head, pry up to have tension on the threads, try and remove the screw/bolt. If that doesnt work, you’ll need to drill out the screw/bolt, and may need to run a tap to clean the threads back up. Or a heli-coil may need to be used.
I second @ky_cbd but if they don’t have a dremel handy then plumbers epoxy putty would be a good one to try in lieu of a rubber band with a screwdriver.
I mean, I know if I had a few hours with it and a Dremel / extractor I could get it out, but I am not expecting a customer to do that on a machine that I sold them. Sometimes our customers have onsite technical experience and can do basic repairs, but we don’t expect it. In this case, I really am just looking to hire a professional to do it onsite. I know there has to be services. I just want it to cost less than a plane ticket and a couple days of a lost employee!