bro, that isnāt a measurement of anything but I love and miss your memesā¦ Catch up and join my battle plz
This shit better be cancelled by the time I check back tomorrow or Iām sending both money to stfu
And nothing but respectā¦ Just. Pick and choose your damn battles.
This is the pettiest shit I have ever seen: if you have ā50 customers and Contracts for millions of dollarsā why the hell are you on here complaining about your customer complaining. If youāre making that kind of money just refund the dude or send new product. Hemp is basically free at this point anywaysā¦
I can say for certain Gemini does not have Thc remediation capabilities in Colorado. Maybe out at the spots further east but not in Colorado
4100 dollars
But that misses the point somewhat.
From start to finish dealing with this vendor has been a mess.
Iām just to accept that and walk away? Sorry but itās not ok, especially when vendor sidesteps all responsibility and refuses opportunity to put it right.
BretHoneyGold buys CBD product from Gemini, then does remediation work somewhere else, Iām not sure what there is left that he actually does
From a traceability standpoint Iāve seen firsthand just how messy this kind of operation is.
Itās always been a mess itās just the CBD/Hemp honeymoon phase is over and now people are expecting CBD suppliers to step up and act and compete like real companies.
Merely having product isnāt gonna cut it from here on.
These statements made 9 days ago I guess didnt age well eitherā¦
Just a friendly reminder to just be like I make mistakes and I handle them quickly rather say I never had a problem. Then one comes up and say āoh that was the first and only timeā and here we are 9 days later
Seems to me, even $4k to remediate an unhappy customer to not tarnish a brand with millions in revenue seems like a non-issue to me, but, Iāve written off much larger losses for stupider shit. Oh the mistakes Iāve made in businessā¦
I want mine to say I have Tree Fiddy. 
I donāt take threats lightly neither would any of you, his claims are baseless and I donāt give into people blackmailing me for 4100$. Thats the story. I wouldnt care if it was tree fitty.
I have already said I will paypal him for the missing product, there were a few issues with the process sure but he never complained once until last week after 5 months from purchase and 3 months from purchase.
As a purely outside party, his claims donāt appear baseless.
Youāve mentioned blackmailing a few times now, do you have some kind of proof of this? I donāt find @soma complaining about the practices of a company they are unable to get resolution with, on a forum where that company was undoubtedly found, to be any form of blackmailing, personally.
Check the screenshot in original post, what are the facts then? He was satisfied with everything until last week, when he exploded atomically. I would consider a customer satisfied if there are no complaints for 3 months and 5 months.
I have no obligation to refund product after it has been sitting on the shelf for 3 months.
Who knows where it has been or who has been messing with it.
Where was the failure? Iāve seen no disputing of @Somaās claims that his emails went unanswered.
Not knowing why your customer would be emailing your logistics manager, I find myself asking, why did this logistics manager not do their due diligence and involve the sales rep? I canāt imagine why the customer would go there first, maybe @soma can chime in on that. That said, the customer did their job, poorly perhaps, but they reached out to a contact within the organization.
So who failed? @soma for reaching out to a logistics manager? The logistics manager for not at the very least punting it to someone else, but more appropriately involving the sales person? Is it your failure for not knowing where those emails are, to this day?
Thereās a lot of failures from what I can publicly see
Maybe someone can post the tracking information for us all to see, when it was shipped, and finally received. That may be another piece of the puzzle missingā¦
We should make a CBD soap opera/rerun section as this show is on repeat it seems.
You already said your logistics manager didnāt return emails. Iām sure @soma could provide proof he sent an email to a valid email address.
Doesnāt sound like great customer service.
Edit: someone else beat me to it above.
Iāll take your $. But I will also get u some bomb goodies as well. 
@TheFeds arrest these two already
Both of you go directly to CBD jail. Do not pass GO, do not collect $200.
