I’ll agree. Always be super ambiguous so you can’t be wrong and hide behind an NDA to avoid giving out details . None of this is rocket science and none of these powders are inventions of any of us, but are common industrial minerals we repackage.
IMO its irresponsible to be super vague about what you sell, just so others don’t copy you. Its just dishonest. I wouldn’t buy food from the supermarket without some idea of what i’m buying, nor would I make medicine with a magical powder that i don’t have a clue what it is. Always demand the MSDS from your supplier!
For us the business model is simple. We buy in bulk container load quantities and repack and relabel. Carbon specifically is a bitch (messy) to repack and it takes man hours to do so. We include free shipping in most of our products and we feel that service is enough to warrant a decent markup. You can’t just buy a product that costs $10 a pound and sell it for $100 simply by slapping a label on it.
Now don’t get me wrong, don’t get confused with silly comments posted online trolling people about what they sell. There are different grades of similar products. For example, clay for cleaning fryer oil is not the same as the products Columbo sells. Way different grades and way different prices. For us, we sell USP and Food Grade DE (like Celite) which many argue is the same as what is sold on Amazon for a few dollars. Unfortunately it isn’t and its not that simple. USP grade DE is 15 times more expensive than the Food Grade version. Hope you get the point. For the stuff we sell, we can’t buy a 50# bag of DE and usually not even a whole pallet. So it’s a giant investment to buy 20 tons of powders to sell it 5 pounds at a time.
My opinion is just walk away from companies that are not transparent about what they sell. We are not ignorant to be wooed by fancy technical jargon. Right?