I’m curious what other people think (please weigh in), but considering the inherent distrust around their operation currently, I doubt anyone would listen to what HR has to say. There are also other companies out there that offer add-on units for HR devices to add more control/upgrade components.
And re: better competition, there are many better freeze dryers out there that we’re super excited about. Blue Alpine, Holland Green, StayFresh, and I’m sure more.
Either way you are 100% right that we need to be conscious of this as we continue to iterate. Again appreciate you looking out and it’s a very interesting case to read up on.