@goldleaf_scientific Here’s what happens when you’re a CAT distributor… You receive from the factory a new DK40, ship it to your customer, and look what happens. See email below. Now you have to have the device repaired, new chambers machined with the correct stainless steel. You as a distributor have to pay for shipping the device to Germany, $350.00 and you have to pay for shipping the device from Germany to the U.S. $700.00. There goes your profit.
THIS IS WHAT YOU GET FROM THE FACTORY OVER AND OVER AND OVER AND OVER AGAIN! And if you think I’m lying you should ask Phil Preston the owner of Polyscience. He was the CAT distributor before us. He couldn’t deal with the constant factory fuck ups and gave up with CAT.
The factory is like a never ending episode of Hogans Heros!!!
I have a few questions. Was this drop shipped or shipped from your location??
The item looks quite small. I’m not sure why the shipping to germany be so high. I’m just wondering why you didn’t inspect these before shipping to your clients as the size looks like it’s under 50lbs and not oversized at all.
I KNEW YOU SECRETLY HATED THESE HOMOGENIZERS. It never made sense when I’d send people your way and you’d explain to them how they didn’t need your product. Just know you made it into pen lab lore. The kafkaesque salesman whom hated their main product.
Yeah, seconding this…Was just about to buy the X1000D from the factory. Need something to homogenize b/w 250-500g of distillate per batch. I guess I’m glad I waited, thanks for this post!
Once upon a time I bought a glas-col heat/stir mantle (we were distributing thru ace glass) the stirrer broke 30 min in. Asked us to change a part on the back and it immediately shorted again. I complained saying we shouldn’t have to fix 4 figure “lab grade” equipment - that’s not what we/you signed up for. They sent one free with no further debate didn’t even have to return the broken one…
idk if you had net terms like us but you best believe if they asked me to pay that for that shit show I wouldn’t lol. Especially when your likely get 8-12% off as a distributor. No margins fuck that game lol. We ran it to get discounts on 5 SPDs between two pre ico operations in LA.