It doesn’t matter what was said. A marketing person messaged you. Not the owners or opperators. Thank you for understanding.
Our goal is to have professional companies with experience in the industry vending this product. It would be a embaressment to me if we chose inadequate or careless representatives to properly educated and resell those products. It’s about ethics, honesty, and quality. Customer happiness and product quality is important to me.
If you have clients interested in ff, then become a dist and you can sell it collect margins yourself fam. Contact my shop with your business docs and we’ll set you up as a vendor.
Laboy and many others over there use soda lime glass. Tried to modify the neck on a Laboy flask once. Shit started popping like a sparkler. Tell tale sign of soda lime glass composition… Just remember that a ball jar can hold deep vac too…
So @david offered to send me another one for free or offered a refund.
So ya I was pissed off it happened and it put us back a week. But that’s a stand up response. I definitely applaud the customer service. On top of the fact his are only like 200-300$ instead of the 750-1200$ from our USA options…
I know if they’re coming in bulk from glass suppliers at like 50-100 at a time the MOST they could cost is like 350$ and that’s expensive. Crazy mark ups.
But that’s pretty normal.
Lab societies temp gauge readout box that hooks up to thermocouples to read your vapor temp they want 1100$ for a single readout and 1400$ for a dual read out.
Straight from glass col they are 350$…
Moral of the story ORDER EVERYTHING direct from glass col.
A 400% mark up ?? That’s some shilock loan shark margins there. Just messed up.
I believe the LS controllers u are referring to are mantle drivers and monitors. The GC unit is only a temp monitor. Also, I believe j-kem makes them for both companies.
David uses the same valves as every other Chinese manufacturer and they usually have the PTFE wrapping around the oring which prevents a good seal. You need elastomer material to seal and it needs to have a specific amount of compression to seal well and last. These are the little things that actually separate the domestic options from Chinese. The glassblower has to buy those parts from somewhere to fabricate and usually the quality of those parts and materials are not as good. The errors and problem that stem from that build up and the more complicated the work the worse it will turn out.
The cost for the parts alone is over $100 domestically not including any labor so not sure about the others but you can see how with labor and over head a $500 price tag is very reasonable.