I’ve complained here previously about my hfs unit, and here is my current complaint:
My hfs oven turns on, but is set to 106f and won’t let me change it. The set button will advance me to the next screen, but it will not allow me to change values. It does heat to 106f though.
This is not my complaint.
My complaint is that I have been in contact with them via email, phone, and text about the issue, and they pretty much just respond, then ghost me for a while until I get back to bothering them. Then I get a bit more of a response about checking with so and so, then ghosted again. Sorry we forgot dutdutdut…
Its been about two months of this now and I finally got them to agree to sending me a new panel.
The only good thing I have to say about my hfs oven is that it sits next to other brands ovens that I have never had problems with. I’ve been using it to cool down my mole seive, and since the oven is now unused I can swap beads with dry ones every day, due to the inconsistent results the hfs oven provides when it does work, the quality of my work has increased due to constant fresh beads. (The hfs oven is actually more useful to me broken)
Edit: Slabby is also on the money. I have an older unit with no backfill capabilities, and the shitty knob that throws the top slab into the top of the oven instead of needle valves